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Our Story

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2009 | Where it all started 

Global Quality Assurance was originally part of the Paragon Certification Group up until 2019. 


After a decade of working under the Paragon Certification Group banner, Global Quality Assurance funded ‘ISO Flow and Go’. This would see a platform created that would utilise both an Artificial Intelligence and Emotional intelligence based machine learning system to deliver continual improvement for Quality, Environmental, Occupational Health & Safety and Data Security standards based on the International Organization for Standardization (ISO).


The project team included ISO expertise dating back to BS5750 days and a ‘tech’ resource that has driven 3 IPOs and more than a dozen exits in Tech Product, Service, infrastructure and Tech-enabled solutions.  The project saw the formation of GQA Online in 2021.

Our Mission

Our mission is to provide you with that much needed ISO certificate, verifying that you are working to (or towards) the international standard of your choice, giving your customers confidence and helping you win new business.

We believe in a ‘Keep it Simple’ approach which creates clear, straightforward guidance for 'true' ISO management system implementation, while being recognised at the same time.

GQA Online provides a non-mandatory three year assessment programme which consists of;

Year One | A Baseline System Assessment

- This assessment ensures you have the necessary framework in place, this usually consists of a documented manual.

Year Two | System Deployment Assessment

- This is where we introduce you to various system tools which assists you in achieving continual improvement, such as audit schedules and reporting. 


Year Three | System Effectiveness

 - This is where we assess the effectiveness of your management system implementation to ensure it can undertake any vigorous external audit should you wish to transfer to a government recognised body. 

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After noticing the success of remote auditing during the COVID19 pandemic, ‘ISO Flow and Go’ learned various new techniques that would take the whole certification process online backed up by artificial intelligence. 

The Non-AI Element

It is not about GQA UK, but very much about you and your organisation’s business requirement.

Using management systems standards can help organisations streamline processes improve efficiency, mitigate business risk, manage growth and drive continual improvement. Certification against these internationally recognised standards can reduce trade barriers, meeting and exceeding customer tender requirements and providing market differentiation. As such, certification is a vital business tool offering a degree of assurance to customers and suppliers.

Global Quality Assurance UK work to ISO/IEC 17021 that contains principles and requirements for the competence, consistency and impartiality of bodies providing audit and certification of all types of management systems. GQA 

Our assessments are kept consistent due to our methodology which has been developed and agreed by a team of IRCA Lead Auditors.  

We have help many organisation gain certification since 2007 and continually look to improve our impartiality.

Companies achieving ISO certification build trust and inspire confidence to customers, business partners within supply chain metrics. ISO certification is widely referred to in the qualification requirements of tendering contracts.

ISO certification with GQA UK & ISO Flow & Go provides straight-forward and unbiased clarification to business partners and customers demonstrating a business relationship of quality.

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